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Manage and make decisions at every level

All your strategic issues at a glance, so you can pull the right levers at the right time!

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Your business and your results in real time

Simple and immediately actionable dashboards

Liz's dashboards give you an overview of everything your customers are saying.

Topics covered, associated sentiment, comparisons between sales outlets, irritants to correct, weak signals to monitor...

You have control over your entire ecosystem, so nothing is left to chance.

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Operational management

Simply answer to reviews and take immediate actions !

Depending on the emotional content of each new opinion or verbatim received in Liz, notifications are sent to recipients likely to react.

Notifications can be sent by e-mail, SMS or directly into your CRM.
You can respond directly from Liz or your CRM.

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Understand what to prioritize

Use Liz's AI to design  your own action plan

Liz's “priority action map” highlights the themes that have the greatest impact on the emotional score (score raised by emotions).

Depending on the frequency of each theme and its impact, 4 standard actions are suggested.

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Do you have a problem with
analyzing your customer experience?

Tell us about your project

Let's have a chat together and find out how we can help you prioritize your actions to make your decisions with complete peace of mind.

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